Orders and Returns

100% Satisfaction

We want our customers to be 100% satisfied with their purchase. Whether it is for their kids, grandkids, themselves or a gift for a friend, we want you to be happy with what you purchase. If anytime in the next 30 days you are not 100% satisfied please let us know.

Return Policy

  • Product must be in the same condition received it was received. (unopened, unused, undamaged)
  • If the product is used it will be subject to a store credit return only.
  • If it is a manufacturer defect, we can possibly have manufacturer replace product without shipping back to us so please contact us before shipping.
  • Must be within 30 days of purchase

Importand Information Regarding Returns/Exchanges

  • Return must be authorized by Toyology Toys before shipping back
  • Refund or Credit will be issued once Toyology receives return

Order Lookup

Are you looking to request a refund? Enter the order details below to search for your order.